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Services

We build AI systems. Then we prove they’re safe.

Three pillars, bought separately or as one program. We modernize the legacy systems you already run, prove the result is secure, and place the engineers who own it afterward. The proving part is why organizations pick us. We assess what we build to the same standard we hold other vendors to.

Modernize. AI built into the phones, calendars, CRMs and queues you already run, by one senior team from scoping to support.

AI voice agents

Human-grade conversation for the calls your team can’t get to, designed to handle real workflows, not just a phone menu.

  • Answers on your existing number, so nothing changes for your callers
  • Sends the caller’s details to your team by email or text, so the front desk can call back
  • Can book straight into your calendar once we connect it to your scheduling system
  • Covers the hours you can’t staff: after-hours, lunch rush, overflow

Ask about AI voice agents

The legacy systems we modernize. Each one stays where it is; the AI works inside it.

  • Phone systemsThe oldest legacy system in most buildings. Missed calls answered and summarized for your team, without a new handset.
  • Scheduling & bookingAppointments booked straight into your calendar once it is connected, or passed to whoever manages it.
  • CRMAI that reads and writes to the record instead of living in a silo beside it.
  • Helpdesk & ticketingTriage, routing, and first-line response inside your existing queue.
  • Intake & formsThe paper-shaped process nobody has touched in a decade, turned into a conversation.
  • Document workflowsExtraction and routing for the documents currently moving by email attachment.
  • Dispatch & routingCalls and jobs captured and routed to the right person.
  • Back-office automationThe manual steps between two systems that somebody does by hand every morning.
Why clients choose us

Secure. We assess every AI system you run, from voice agents to in-house models, and keep watching as your usage changes.

A problem found in an assessment, connected to the fix our engineers implemented
AI Forward Deployment. The engineers who find a problem implement the fix and re-test it, so an assessment ends with the changes in place.
Policy

AI governance assessment

How your organization uses AI: the tools staff already use, the data going into them, and the policy and controls to close the gap. Measured against NIST AI RMF, ISO/IEC 42001 or the EU AI Act.

What’s included
  • Shadow AI discovery. What AI tools your people are genuinely using, including the ones procurement never saw and the browser extensions nobody logged
  • Data exposure review. What company information is being pasted into third-party models, and which of those vendors retain it for training
  • Your AI acceptable use policy reviewed, or written from scratch if there is not one, in language your staff will actually follow
  • Approval workflow for new AI tools, so the next request has a route that is not simply “no”
  • Accountability mapping: who signs off on AI decisions, who is answerable when one goes wrong, and who reviews them afterward
  • Third-party and vendor AI risk, including the AI your suppliers have quietly added to products you already use
  • Measured against NIST AI RMF, ISO/IEC 42001, or the EU AI Act, whichever your customers and regulators will ask about
  • You finish with a governance maturity rating, a prioritized gap analysis, and the policy documents themselves.
Projects

Go-Live Assurance

Four security gates through a project instead of one review at the end, so problems surface while they are cheap to fix and nothing reaches production unreviewed.

What’s included
  • A planning questionnaire determines which security activities are required, recommended, or not applicable for this specific project, with the reasoning recorded rather than asserted
  • Findings aggregate across the whole project, not per-scan, so you see one picture instead of six reports
  • A Go Live gate with dual sign-off, security and application owner, before anything reaches production
  • Anything you choose to accept rather than fix goes on a risk register with an owner and an expiry date, so it comes back for review instead of being forgotten
  • You finish with an evidence trail you can hand to a customer, an auditor, or your board
Running systems

AI security posture management

For AI that is already running. We assess every deployed model and agent, audit how it behaves, and map the results to your industry’s requirements.

What’s included
  • AI security assessments across every deployed model or agent, not a sample
  • Algorithmic audits for bias, drift, and unintended behavior
  • AI risk & compliance evaluation mapped to your industry’s requirements
  • Responsible AI Assessment covering fairness, transparency, and data handling

Staff. Senior engineers placed on your team, so someone owns the system after go-live.

Modernization continues after go-live, and someone has to own the system. We place the engineers who do, drawing on the IT staffing practice we have run for years.

Who we place

  • AI engineers
  • ML engineers
  • Data engineers
  • Developers
  • Infrastructure
  • Support

Senior placements only. AI, ML and data engineers lead; broader IT talent sits underneath when a program needs depth.

How they join you

  • ContractFor a defined program or a busy quarter.
  • Contract-to-hireWork together first, then decide.
  • Direct placementA permanent hire on your team.

How we work. Four steps, and the same people from the first one to the last.

1 Assess

We map your systems

Calls, chat, network, existing tools, and every AI system in use: we learn how your business runs before building or auditing anything.

2 Build

We build or assess what you need

An AI-SPM assessment, a voice agent, a chatbot, or a full AI rollout, configured for your business, not a template.

3 Connect

We connect it live

Your existing phone number, tools, and infrastructure, no rip-and-replace, no new hardware.

4 Tune

We tune as you grow

Real usage data and assessment findings feed back into the system, so everything gets sharper and safer the longer it runs.

Common questions

Still unsure? The first call is 20 minutes and free.

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What does an AI-SPM assessment cost?

There is no tier list. A single scheduling integration and a multi-site modernization are not the same engagement. We quote on the number of systems in scope and what needs fixing once we’ve looked. What we do not do is open-ended time and materials, or a discovery phase that quietly becomes the project. You will have a firm number before anyone starts working, and it does not move without your sign-off. Assessment, build, and staffing can be bought separately or as one program.

How fast can we go live?

A single system, one phone line or one scheduling integration, goes live in days once we’ve mapped the workflow, not months. Multi-system modernization is scoped in phases so something is live early rather than everything landing at the end. AI-SPM assessments run on their own timeline depending on how many systems are in scope, and we give you that timeline before you commit.

Does this replace my front-desk staff?

No. It catches what your team cannot get to: overflow, after-hours, and the volume nobody can staff. Anything needing judgment goes to a person. If anything, our staffing practice exists because modernization tends to need more good people, not fewer.

What happens if the AI can’t handle a call?

It escalates. Every deployment is configured with clear handoff rules, so calls that need a real person (a complaint, an edge case, anything outside what it’s set up to handle) get routed to your team instead of stuck in a loop.

Is my business’s data secure?

We designed it so there isn’t much to secure. Our voice agent answers on your existing number, passes what the caller needs to your team, and retains no customer or patient record afterward. Everything in transit is encrypted, nothing is pooled across clients, and for healthcare practices we operate as a business associate and will sign your BAA. Ask us for our data-handling sheet. Most AI vendors do not have one.

Ready to see where your AI stands?

Twenty minutes, no cost. We’ll tell you what an assessment would cover and whether you need one.

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